Privacy Terms
How we handle your information and how to contact us.
Who is responsible
Tennis Advent Box LLC, registered in Wyoming, USA.
30 N Gould St Ste N
Sheridan, WY 82801
USA
Contact: store@tennisadvent.com.
Tennis Advent Box LLC is responsible for the customer information we use to operate this store.
Information we use
We use the contact, delivery, order and support information you provide to process purchases, arrange delivery, answer questions and handle returns. Our store and service providers may also process technical information such as IP address, browser details, cookies and checkout activity to operate and protect the service.
Checkout, delivery and service providers
Shopify hosts the store. Pendym provides checkout services, together with payment providers used to process your chosen payment method. Fulfillment partners and carriers receive details needed to deliver orders, and 17TRACK processes information needed for parcel tracking. Checkout details may be shared between Pendym and Shopify, including when a checkout is not completed.
Providers may process information in the United States or other countries. Their privacy notices explain their own processing and international transfer arrangements. Contact us for information about the providers involved in your order.
How and why we use information
We process information to fulfill orders and respond to requests, meet legal obligations, and pursue legitimate interests such as preventing fraud and resolving disputes. Where consent is required, we rely on that consent and you may withdraw it. Contact and delivery information needed to fulfill an order must be supplied for us to complete the purchase.
Cookies and marketing
Cookies and similar storage support the shopping bag, checkout, preferences and security. We have not added advertising pixels, separate analytics apps or email-marketing apps. Our platform and payment providers may still process operational and security information. You can manage cookies through your browser and any privacy controls provided on the site; blocking essential cookies may affect checkout.
Keeping information
We retain information for the purposes described here, considering order fulfillment, customer support, returns, disputes, fraud prevention and applicable recordkeeping obligations. These purposes and obligations determine how long each type of information is needed. Contact us to ask about retention or deletion of your records.
Your privacy choices
Depending on applicable law, you may request access, correction, deletion or a portable copy of your information, object to processing, request restriction, or withdraw consent. Email store@tennisadvent.com. We may need to verify your identity, and legal recordkeeping requirements can limit deletion. You may also complain to your local data protection authority.
Do not send payment-card details or passwords in a support message. We will update this notice when our practices change.
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